Terms & Conditions

1. Conditions of Sale

1. Any discrepancy identified between the order and the invoice must be reported to Prestige Carpet Overlocking within 24 hours of delivery.
   
2. Prestige Carpet Overlocking will take no liability for any discrepancy with the order unless reported as stipulated by (1) above.

2. Title

1. Legal and Equitable title of all goods and all materials supplied by Prestige Carpet Overlocking does not pass to the Customer until all monies owing have been paid.
   

3. Risk

1. The risk of Loss or Damage to the product is transferred from Prestige Carpet Overlocking to the Customer at the time of delivery of the products to the customer in accordance with the Invoice and any other contracts in place.

4. Payment

1. Payment for the Invoice must be made in full.
   
2. Such payment must be made within the Terms agreed upon between Prestige Carpet Overlocking and the Customer.
3. All orders will be released only on receipt of cleared funds.
4. Payment may be made by cash or cheque.

5. Return of Products

1. Any goods that need to be returned to Prestige Carpet Overlocking must meet the following criteria:
       (a) A Return Authorisation Number is obtained PRIOR to returning the goods.
       (b) Goods are unopened, undamaged and in original condition.
       (c) Returned goods are received by Prestige Carpet Overlocking within 7 days of receipt of goods at your end         
       (d) A copy of the original invoice must accompany warranty returns.
   
2. Goods returned under warranty will be repaired or replaced at the discretion of Prestige Carpet Overlocking.
3. Whilst Prestige Carpet Overlocking will endeavour to return warranted goods to the sender as quickly as possible, temporary replacement items will not be supplied.
4. Goods returned, with No Fault Found will be charged a minimum service fee of $20.00 + GST per item.
5. Credit will be issued at the discretion of Prestige Carpet Overlocking and where applicable restocking fees will apply.
   
6. All freight charges will be paid by the customer unless otherwise agreed by Prestige Carpet Overlocking (unless mis-shipped).
7. Return Authorisation numbers can be obtained by contacting our Customer Service  on 03 9890 6655 or via our website prestigecarpetoverlocking.com.

6. Limit of Liability

1. These conditions do not exclude, restrict or modify the application of any provisions of any Commonwealth, State or Territorial law which by law cannot be excluded, restricted or modified.
   
2. Prestige Carpet Overlocking shall not be liable or responsible for any loss, costs, damage, injury to property or persons resulting from, arising out of, or in connection with the acquisition, delivery, re-supply, retaking of possession, installation or use of the goods or any loss, costs, damage or injury resulting from the negligence of the company, its servants or agents or any other cause whatsoever.
3. Any advice, recommendation, information or representation provided by Prestige Carpet Overlocking as to the quality or performance of the goods or their suitability for a particular purpose or otherwise in relation to the goods is given in good faith but without but without any liability or responsibility on the part of Prestige Carpet Overlocking.
4. The liability of Prestige Carpet Overlocking for a breach of any term, condition or warranty shall be limited to the replacement of the products or the supply of the relevant products.

7. Costs

1. The Customer is liable for all and any costs and expenses incurred Prestige Carpet Overlocking, including legal costs and the costs of any mercantile or collection agent engaged by Prestige Carpet Overlocking to protect, recover or enforce any of the Prestige Carpet Overlocking’s rights under this agreement.
   

8. E&OE - Errors and Omissions Excepted

1. All care has been taken to ensure the accuracy of the information provided within.